Preferred Communities Case Management Intern, New York, United States
Join the International Rescue Committee: A Force for Humanity
Are you passionate about making a tangible difference in the lives of vulnerable populations? The International Rescue Committee (IRC) invites you to join us in New York as a Preferred Communities Case Management Intern. We actively respond to the world’s worst humanitarian crises, consistently restoring health, safety, education, economic well-being, and power to people devastated by conflict and disaster. Founded in 1933 at Albert Einstein’s call, the IRC, therefore, stands as one of the world’s largest international humanitarian non-governmental organizations (INGO). Indeed, we work in over 40 countries and 29 U.S. cities, helping millions survive, reclaim control of their future, and strengthen their communities. Consequently, as a force for humanity, IRC employees deliver lasting impact by restoring safety, dignity, and hope. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.
Scope of Work: Supporting Refugee Resettlement and Case Management in New York
In the United States, the International Rescue Committee (IRC) welcomes newly arrived refugees and immigrants. We actively support them through their resettlement process, moreover providing holistic services to help them build new lives in their communities. This case management internship, therefore, offers a brief yet concise overview of the role, providing you with a clear understanding of its important components and how it fits into the program’s and IRC’s mission.

Case Management Intern
Responsibilities: Empowering Clients Through Crucial Case Management Support
As a Preferred Communities Case Management Intern, you will play a crucial role in assisting our caseworkers and empowering clients. Your responsibilities, consequently, include:
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Client Resource Connection: Assisting caseworkers by connecting clients to vital resources within mental health systems, physical healthcare, and benefit services. This is a core case management support function.
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Appointment Coordination: Setting up appointments for clients and coordinating effectively with both internal and external programs.
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Case File Maintenance: Assisting staff with diligently maintaining accurate and organized client case files. This ensures efficient case management.
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Client Empowerment: Contributing significantly to clients’ ability to thrive in their new community through a strong emphasis on empowering them in their journey. This reflects our client-focused case management.
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Policy Adherence: Adhering strictly to IRC policies, particularly those related to confidentiality and client privacy.
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Cultural Sensitivity: Displaying sensitivity to the cultural and personality differences of clients. You will consistently respect their beliefs and values, furthermore.
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Translation & Interpretation: Providing translation and interpretation services when necessary to facilitate clear communication.
What You’ll Bring: Essential Skills for a Case Management Intern
To succeed in this vital case management internship, you should possess the following qualifications:
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Education: Currently pursuing undergraduate-level studies in social sciences, international relations or a related field.
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Language Skills: While not required, proficiency in languages such as French, Arabic, Spanish, Ukrainian/Russian, or Haitian-Creole is highly desired.
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Passion for Support: Demonstrate a strong desire to help refugees rebuild their lives in New York.
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Work Ethic: Possess the ability to work independently, exercise sound judgment, and maintain high attention to detail.
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Technical Competency: Show competency in Microsoft Office, data tracking, and file management. These are important for effective case management.
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Communication: Exhibit effective communication skills, both written and verbal.
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Intercultural Effectiveness: Demonstrate the ability to work effectively in a multicultural environment.
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Personal Attributes: Display patience, understanding, flexibility, and an unceasingly positive attitude.
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Organizational Alignment: Be willing to learn about IRC history, philosophy, global work, and local efforts. You must also be willing to adhere to IRC volunteer and workplace policies, therefore.
Apply here:Â https://unjobs.org/vacancies/1753901244312
Standard of Professional Conduct
The IRC and all IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These core values are Integrity, Service, Accountability, and Equality.
FAQs: Preferred Communities Case Management Intern
Q: Is this internship paid? A: No, this is an unpaid internship. However, it offers valuable experience within a leading international humanitarian organization.
Q: What will be my main responsibilities as an intern? A: You will primarily assist caseworkers by connecting clients to resources (mental health, healthcare, benefits), setting up appointments, maintaining case files, and providing translation/interpretation services. It’s a hands-on case management support role.
Q: What qualifications does IRC look for in an intern? A: We seek undergraduate students in social sciences or related fields with a strong desire to help refugees. Key qualities include independence, attention to detail, strong communication, cultural sensitivity, and proficiency in Microsoft Office.
Q: Is this internship in-person or remote? A: This internship is based in New York, United States, implying an in-person commitment to support local resettlement efforts.
Q: How will this internship benefit my career? A: This role provides direct, practical experience in case management within an INGO setting, offering insights into refugee resettlement, community support, and humanitarian aid. It’s an excellent opportunity for professional development and networking.